To enforce Article 77 Of " Establishment Of Central Insurance and Underwriting Act" and the directive of Article 13 of the executory rules of Article 91 of the 4th Economic, Social and Cultural Development plan of Islamic Republic of Iran, Iran Supreme Council of Insurance in session dated 30/8/91 passed the " General Conditions of Foreign Citizens Travel Insurance" in 7 articles as follows:
ARTICLE 1.General Provisions
A) Definitions:
1- Insurer: Any insurance firm licensed by central insurance of Iran to operate this class of business and its specifications included in this policy undertaking to compensate medical and non-medical expenses and other related services under conditions prescribed in the policy.
2- Insured: Any foreign citizen who legally arrives in Iran and is subject to perils and services covered by this policy based on which he has entered this insurance contract in which his specifications inserted and undertaken to pay the premium.
3- Premium: The amount which the insured pays as a consideration for insurers obligations to him and performance of these obligations depends on the payment of premium agreed in the policy.
4-Subject matter of insurance: To compensate medical and non-medical expenses and to render other services to the insured during his residence in Iran according to the policy conditions.
5- Accident: Any sudden event occurred by an external cause without the will and intention of the insured and causing him injury during insurance term.
6-Physical injury: Physical injury means occurrence of any sudden, forcible factor beyond the control of the insured within the term of insurance.
7-Injury or acute disease: Means such injury or disease that happens during the term of insurance and makes the treating physician decide to prevent the insured from continuing his journey or any injury or acute disease that endangers the insured to death.
8-Illness: Sudden or unforeseeable illness which its symptoms or its cause begins after of arrival date of the insured to Iran and makes the insured or his representative to call for medical assistance.
9- Compulsory medical quarantine: Isolation operation and limiting the sick person intending to prevent contagion of the disease.
10-Relatives: Includes father, mother, sons and daughters, brothers, sisters or any other person who has designated by the insured.
11- Franchise: insured contribution to non bedridden medical expenses which is limited to %10 of medical expenses.
B-This contract is valid only under regulations of Islamic Republic of Iran.
C-Term of insurance: validity duration of this policy is the term inserted in the policy and is limited to 92 continuous days starting from the insured's arrival date to the Islamic Republic of Iran. This policy becomes invalid after duration of the journey for which this policy has been obtained or at the date of exit of the insured from legal boundaries of Iran should any case happens earlier . If the insured obtains the policy after arrival to Iran the insurance cover commences the date fixed in the policy.
ARTICLE 2 – INSURER`S COMMITMENTS
If during validity of this policy, the insured suffers from illness or physical injury or is subject to compulsory quarantine, the insurer must arrange for the following services and pay all related expenses.
A) Transference
1- To hospitalize and to transfer the insured to the closest hospital or more equipped medical center as soon as possible.
2- If it is necessary to transfer the insured to the more equipped cure centers on the basis of treating physician's recommendations as soon as possible.
3-If the physical condition of the insured after treatment at domicile in Iran is not suitable for returning her/him to home as an ordinary passenger, to return him to the home country on the basis of recommendation and affirmation of the treating or trusted physician of the insurer.
4-In case of death of the insured , to take necessary actions for transferring the corpse to the nearest airport to the insured domicile in home country.
5-To take necessary actions for returning back the insured companions who are below 15 years old and one of the insured's relatives to the home country, if the insured is not able to continue his journey with a private vehicle or the vehicle which has been used in the beginning of journey.
6- In the case the insured goes bed ridden, to take necessary actions for transferring one of the relatives of the insured from home country to Iran under treating physician's recommendation.
B) PAYING EXPENSES
1-With reference to treating physician's advice concerning prompt necessity for treatment during policy term , to pay medical and hospital expenses of the bedridden insured (after deducting franchise of non bedridden expenses) up to 10000 Euro or Rials equivalent according to the exchange rate as below:
1-1-Medical expenses include physicians preliminary visit fee, radiology, laboratory, physiotherapy and medicines expenses, outpatient surgery expenses, and transferring the injured and patients as well to related medical centers.
1-2- Bedridden and surgery expenses in hospitals and day-care surgery centers (at least 6 hours the insured should be confined to bed).
2- Non medical expenses as follows:
2-1- Ordinary expenses of preparing coffin and transfer of the insured's corpse to nearest international airport to his domicile in destination country or his/ her residence (funeral and burial ceremonies expenses is not a duty of insurer).
2-2-If because of any incidents or infections covered by this policy the insured is confined to bed and according to treating physician's judgment and affirmation of the trusting physician of the insurer he needs a companion, ordinary expenses of coming and going of the relatives of the insured from home country to hospital and vice versa and also resident expenses up to 20 days.
2-3-Unexpected return expenses of returning the insured to home as a result of injuries or acute infection, if he does not succeed to enjoy his return ticket.
2-4- Ordinary expenses of returning under 15-year old companions and one of the relatives to their home country or domicile if they are unable to continue the journey by private car or the vehicle with which they have started their journey.
2-5- dental emergency expenses up to 200 Euros. The expenses are only payable on treating toothache, tooth decay and extraction of tooth.
2-6- The expenses of preparing losses of main journey documents such as passport, driving License or consulate documents up to 200 Euro.
2-7-Legal aid expenses of claims against the insured during his domicile in Iran up to 250 Euros.
C-MEDICAL INSTRUCTION
It is the duty of the insurer to provide the insured with necessary information such as hospital addresses , minor surgery centers , pharmacies and other specialized medical centers of ills and injuries and render to him necessary information and instructions in Persian and English.
D-SETTLING CLAIMS
It is the duty of insurer to pay claims of the insured to his beneficiary within 5 days after receiving required documents.
E- GIVING INSTRUCTIONS TO THE INSURED IN CASE OF DOCUMENTS LOSS.
It is the duty of insurer to give necessary instructions to the insured if they lose their main journey documents such as passport and visa paper.
ARTICLE 3- EXCLUSIONS:
The insurer should not be liable for expenses and claims arising out of the following :
1- Precedent illness, re infection by a chronic or persistent disease or illnesses from which the insured had precedent knowledge and before beginning of insurance cover had been under treatment (or are under treatment). Convalescence period is considered a part of illness period.
2-War, military aggression, actions of foreign enemy, terrorist and hostile operations (declared or not declared).
3- To commit suicide and to make intentional self injury, and collaborating, participating or assisting in confidential actions.
4- Participating in horse riding or bicycling or any other courses or competitions or shows with motor vehicles and participating in the professional sport exercises and games like mountain climbing (professional climbing), aviation or any kind of flying, potholing, skin diving, exercising winter sports aiming to participate in formal exercises or displaying or exercising any kind of sports or amusements which reasonably and logically considered as dangerous.
5- Contamination caused by nuclear radiation.
6- child birthing within 3 months before its due course and voluntary abortion.
7-Partial or total effect of using narcotic psychedelic drugs unless the drugs prescribed by a qualified physician and also to drink any kind of liquors.
8-Insureds vocational risks legally considered as the vocational incidents.
9-Congenital disorders and diseases caused by it.
10 - To prevent or vaccinate.
11-Disorders caused by physiotherapy.
12- Using energy therapy and sunlight therapy to gain beautiful benefits.
13-Any symptom which arises from mental illness and insanity.
ARTICLE 4- DUTIES OF THE INSURED
If the insured requisites the covered services he is obliged:
1- To contact with the nearest answering or round-the-clock medical centers in Iran in the first possible instance and render the below information:
1-1-Insured's full name, number and validity date of the policy and also passport number.
1-2- Domicile address in Iran and contact number.
1-3- Brief description of the incident and any kind of required services.
2-If the insured becomes bedridden he should let the insured be informed within 5 days of bedridden date and before discharging from hospital.
3-The insured should not take any steps obstructing the actions taken by the insurer against the guilty party.
4- In the case of requisition of the insurer the insured should submit all necessary documents for receiving indemnity from related sources.
ARTICLE 5-REFERRING TO ARBITRATOR
The parties to insurance contract should as much as possible settle their dispute by negotiation. In the case they agree on the method of arbitration they can choose an independent mutually agreement on arbitrator. If they cannot find such an arbitrator, each party introduces in written his own arbitrator to the next party. The appointed arbitrators choose the third arbitrator and after investigation they issue an arbitral award upon majority of votes. If the arbitrators cannot come to an agreement for the third one, for choosing the third arbitrator each party can refer to the competent court. Any Party pays his appointed arbitrator fee and pay the third ones fee equally.
ARTICLE 6 - CLAIM PRESCRIPTION PERIOD
Any claim arising from this policy can only put forward within a deadline of two years from nullification, cancellation or expiration date of this policy and after the deadlines, claims are not admissible. Time limit for action can be nullified by a written and formal declaration submitted by each party only for one time. In the case of interruption, the period extends a more one year after reminded time.
ARTICLE 7- OTHER CONDITIONS
1- If the insured's visa is not issued, the insurer will be obliged to nullify the policy by the request of the insured and pays back the premium after deducting 1 Euro.
2- If the visa is issued and the insured does not start his journey, the insurer should nullify the policy on the requisition of the insured after expiration of visas validity and pays back the premium after deducting 1 Euro.
3-The period fixed for canceling application of the policy should be within 6 months from the issuing date of policy.
THE TRAVEL POLICY PREMIUM TARIFFS OF FOREIGN NATIONALS WHO ARE APPLYING TO TRAVEL TO THE ISLAMIC REPUBLIC OF IRAN AND AGENTS AND REINSURANCE COMMISSION FEES
To enforce Article 17 of Central Insurance and Underwriting Establishment Act, the High Council of Insurance in session dated 1391/08/30 approved ' the foreign nationals travel policy premium tariffs who are applying to travel to the Islamic Republic of Iran and agents and compulsory reinsurance commission fee' as below:
A) Maximum premium for each travel of a passenger to Iran from any point of the World would be in Euro and depends on domicile Term in Iran and age of passenger as premium table.
B) Agents commission fee for foreign nationals travel insurance who are applicant to travel to Iran shall be maximum %10 of premium.
C) Compulsory reinsurance commission fee for foreign nationals insurance travel who are applying to travel to Iran shall be %12 of premium.